Shipping policy
Domestic Shipping Rates
- Free shipping on all orders over $150 in the contiguous 48 states only. *
- Fabric samples ship USPS First Class.
- $25 flat rate shipping on all orders under $150, in the contiguous 48 states.
- Free shipping does not include value cushions.
International Shipping Rates
- Will be provided by UPS during checkout and actual shipping is calculated.
- Please contact us if you need a custom quote, or for large orders.
- We have access to multiple shipping providers to procure the best available shipping rate possible based on package size and individual country restrictions.
Domestic Delivery Rates
- IN-STOCK items processed within 3 business days and are shipped out via UPS or FedEx.
- Please allow extra time for fabric samples, as these are mailed via USPS and typically take 7 business days to process plus 5-7 days for post office to mail.
International Delivery Times
- In-stock orders ship within 5 business days after order is paid in full.
Tracking Your Shipment
- You can check the status of your order by logging into your account. If you have any questions about your order, please visit our contact us page.
*Free shipping exceptions based on weight. Large packages and custom made products will be quoted on a per-item basis. Wholesale Orders Excluded.
Shipping / International
UPS does not deliver to PO Boxes or Military APO or FPO addresses so if you require shipment to a PO Box or Military APO or FPO address, please contact us so that we can assist with an alternative shipping method. Please note that UPS does not deliver on weekends unless special arrangements are made and additional charges are applied. Every possible effort is made to ship orders in a timely and professional manner.
- Re-routing or change of address requests that occur once an item has shipped will incur a $25.00 fee.
- Shipments that are undeliverable will be charged the actual shipping rate upon reshipment.
- For 2-day, or other shipping methods, please call or e-mail us for exact shipping time frames.
- The day of the order is not calculated in the shipping time frame; at times it can take 1 - 2 days to prepare the order for shipping
- For destinations in Alaska and Hawaii, you pay shipping charges based on the weight of the package.
- For all other shipment arrangements please contact customer service for exact details.
International Shipping Restrictions
- We will not be responsible for any tariffs, customs restrictions, or other regulations that apply in countries outside the United States. We encourage you to speak with your customs office if you have any questions.
- If for any reason the package is seized by Customs Officials, we will not issue you a refund.
- You pay actual shipping charges based on the weight of the package plus a $25.00 international processing fee. Prepayment is required. Payment must be by credit card, or personal check drawn on US bank.
- You are responsible for any duties or taxes that may apply.